1. Why is Garena shutting down FIFA Online 3?

    Garena and Electronic Arts have made the decision to retire FIFA Online 3 in Singapore, Malaysia and Indonesia as the development teams are unable to continue supporting the game.


  1. Since Garena is already publishing FIFA Online 4 in Thailand and Vietnam, will Garena be publishing FIFA Online 4 in SAM and Indonesia to replace FIFA Online 3?

    We are not currently planning to publish FIFA Online 4 in SAM or Indonesia.

 

  1. What will happen to my Squad, remaining Cash, FC, or EP?

    Once the game is permanently shut down on June 30 2020, 2359hrs, you will not be able to use or access any squad information. All remaining Cash, FC, and EP will also be removed. As such, we strongly encourage you to use up all of your Cash, FC, and EP on the exciting farewell events we have lined up for you in these final months.

 

  1. Can I still continue to top up in FIFA Online 3?

    We have suspended all cash top-ups in-game starting from today. You will be able to spend your remaining Cash, FC, and EP on the exciting farewell events we have lined up for you in these final months before the game is permanently shut down on June 30, 2020, 2359hrs.

 

  1. Will I receive refunds for my top ups in FIFA Online 3?

    We will not be providing any refunds. However, we have prepared a series of exciting events leading up to June 30, 2020 and will also be placing huge discounts on all cash shop items for you to spend your remaining Cash or FC – for you to enjoy the very best content FIFA Online 3 has to offer in these final months.

 

  1. What farewell events does Garena have planned?

    We will be announcing our special events, discounts, and freebies on our website and on Facebook in the coming weeks for you to enjoy the very best content FIFA Online 3 has to offer in these final months, so please stay tuned for more details.


[The FIFA Online Team 3]